Pharmacy Technician

CVS Health • North Little Rock, AR

6d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to a caring, inclusive pharmacy environment. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively with patients and colleagues, and complete a rigorous company training program. They must meet applicable state registration, licensing, and certification requirements; duties may be restricted until requirements are completed.

Depending on state law, training, and certification, technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. When authorized as a Technician Immunizer, they may prepare and administer vaccines, educate patients about vaccines, refer clinical questions to the pharmacist, monitor for and report adverse reactions, collect and document patient information, and manage vaccine supplies. The role is part-time, with anticipated hours of 20 per week, and may require working at other stores in the market as business needs require.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Meet state-level registration, licensure, and national certification requirements applicable to the location.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating over time, switching tasks as needed, and confirming prescription and label accuracy.
• Demonstrate friendly customer service, awareness of patients’ reactions, and effective teamwork.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Apply mathematical reasoning to prescription quantities, days’ supply, and bottle calculations.
• Identify challenging interactions and choose appropriate responses.
• Meet the physical demands of the role, including extended periods upright, handling items, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.
• Communicate detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted by law and supported by required training and certification.
• Where authorized, complete immunizer licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the pharmacist; monitor and report adverse reactions; collect and document patient information; and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, perform calculations needed to fill prescriptions, and respond appropriately to patient and colleague concerns.
• Perform the physical and communication tasks required for the role, including standing and moving for extended periods, handling and lifting items, reaching, stooping, visually inspecting information, and accurately exchanging spoken instructions.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED