Pharmacy Technician

CVS Health•Plainview, NY
•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in retail locations by helping deliver safe, accurate, and timely prescription fulfillment and a positive patient experience. They follow standard operating procedures and pharmacy workflow at workstations such as production, pick-up, drive-thru, and drop-off, while communicating effectively and contributing to a safe, inclusive team culture. Technicians complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. The role may include supporting immunizations and other patient health care services where allowed by law and supported by required training and certification. When authorized as a Technician Immunizer, responsibilities include preparing and administering vaccines, educating patients and referring vaccination questions to the pharmacist, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If state requirements do not specify a minimum age, be at least 16 years old.
  • If state requirements do not specify minimum education, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Demonstrate attention and focus, including sustained concentration, the ability to switch tasks, and accuracy when confirming prescription information and labels.
  • Demonstrate customer service and teamwork, including friendly assistance and appropriate responses to patient reactions.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including extended periods of standing or mobility, lifting and handling items, reaching, repetitive finger movements, stooping, visual acuity, and spoken and oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflow procedures to support safe, accurate prescription fulfillment.
  • Assist patients at pick-up, drive-thru, and by phone with empathy and personalized service; offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, where legally permitted and supported by required training and certification.
  • When authorized as a Technician Immunizer, complete required training and licensure, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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