Pharmacy Technician

CVS Health•Apple Valley, MN

6d•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and excellent patient service in retail locations. They follow standard operating procedures and pharmacy workflow procedures at workstations such as production, pickup, drive-thru, and drop-off. Technicians help create caring patient experiences, support pharmacy operations and basic inventory activities, and contribute to a safe, inclusive, high-performing team. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. Where permitted by law and supported by required training and certification, Technicians may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers may complete additional training and licensure requirements, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. It is a full-time position with anticipated hours of 40 per week. The stated typical pay range is $17.00–$27.00 per hour. The position is eligible for a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
If the state board does not set a minimum age, be at least 16 years old.
If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Complete required company training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Demonstrate attention and focus, including the ability to concentrate and pivot quickly between tasks.
Communicate effectively with patients and colleagues, listen actively, and accurately convey and receive detailed verbal information.
Provide friendly customer service, understand patients’ reactions, and respond appropriately.
Use mathematical reasoning to calculate prescription quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the role’s physical demands, including extended periods upright, reaching, repetitive finger work, stooping, close visual acuity, and lifting or exerting force as described in the posting.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures and pharmacy workflow procedures to support safe, accurate, and timely prescription fulfillment.
Support pharmacy operations at production, pickup, drive-thru, and drop-off workstations.
Provide empathetic, personalized service to patients in person and over the phone; address or escalate patient concerns.
Offer immunizations and other services at the register and over the phone, where applicable.
Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Work collaboratively as part of the pharmacy team, respond to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinic support, where lawful and appropriately trained and certified.
If serving as a Technician Immunizer, complete required training and licensure; support vaccine preparation and administration; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and report adverse reactions; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy; use mathematical reasoning to calculate quantities, days’ supply, and bottle counts.
Perform required physical tasks, including standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting small items.
Perform other tasks as directed by a Supervisor or Manager.