Pharmacy Technician

CVS Health•Houston, TX

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions while providing caring service. The role involves managing assigned pharmacy workstations and tasks, meeting medication needs and regulatory compliance standards, maintaining patient confidentiality, and following professional and ethical standards and applicable laws. Technicians work in a fast-paced retail pharmacy environment and contribute to a team focused on patient access, quality, and service. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be limited by the manager until those requirements are satisfied. Technicians can then expand their duties and develop clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to applicable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet state-specific pharmacy technician licensure requirements.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong and choosing an appropriate course of action.
  • Ability to meet the physical demands of the role, including standing for sustained periods, moving between work areas, finger dexterity, reaching, bending and stooping, oral communication and hearing, and close visual acuity.
  • Ability to occasionally lift up to 30 pounds and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer-service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers and respond appropriately to their needs.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility
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