Pharmacy Technician

The Kroger Co.•Grove City, OH

21d

About The Position

The Pharmacy Technician provides exceptional customer service and supports patient health and wellness in accordance with applicable state and federal laws. The role helps create a safe, clean, and inclusive environment, provides accurate and timely pharmacy services, and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The technician assists the pharmacist with pharmacy operations, except duties requiring a pharmacist's professional judgment.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Experience equivalent to that of a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, medication and supply control, and ordering.
Maintain clean, organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to support value for customers and the company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow guidelines for vendor coupons, cash shortages, and company shrink controls.
Operate the cash register and handle electronic fund transactions, cash, and checks according to company policies.
Provide a strong customer experience while accurately completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require the pharmacist's professional judgment.
Follow HIPAA regulations and company policies for protecting confidential information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.