Pharmacy Technician

Kroger•Carson City, NV

About The Position

Provide exceptional customer service and help people live healthier lives in a safe, clean, and inclusive environment. Deliver health and wellness services and experiences relevant to patients, as permitted by state and federal law, while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations, patient service, inventory management, billing, and product dispensing, and assists the pharmacist with responsibilities that do not require professional judgment.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act honestly and with integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
Familiarity with EPRN.

Responsibilities

Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety rules and procedures; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow computerized inventory management, control, and ordering guidelines for medications, devices, supplements, and supplies.
Maintain clean, organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to provide the best value to customers and the company.
Answer phone calls, triage them, and respond to inquiries as appropriate.
Follow guidelines for vendor coupons, cash shortages, and company shrink.
Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and checks.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.
Follow HIPAA regulations and company privacy policies.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.