Pharmacy Technician

CVS Health•Dade City, FL

2d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring, personalized service. Technicians work as part of the pharmacy team, following standard operating procedures and best practices, communicating effectively, and contributing to a safe and inclusive environment. After starting the role, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, technicians may also provide additional patient health care services, including immunizations and point-of-care testing. Where permitted, a Technician Immunizer may prepare and administer vaccines and perform related patient education, documentation, supply-management, and adverse-reaction response duties. This is a full-time position with anticipated weekly hours of 30. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on experience, education, geography, and other factors. Eligible colleagues receive a comprehensive benefits package supporting physical, emotional, and financial well-being, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If the state board of pharmacy does not mandate a minimum age, be at least 16 years old.
If the state board of pharmacy does not mandate a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete the required company training within the designated timeframe.
Meet applicable state-level registration, licensure, and national certification requirements.
Be able to concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
Demonstrate friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
Use and understand verbal and written communication; listen actively and accurately convey and receive detailed information.
Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the role’s physical demands, including mobility and prolonged standing, lifting and exerting force up to the stated limits, reaching, repetitive hand and finger movements, stooping, and close visual acuity.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and appropriately trained and certified.
Where permitted and qualified as a Technician Immunizer, complete additional licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information; document applicable patient records; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform the physical and communication tasks required for the role, including remaining mobile and upright for extended periods, handling and scanning items, reaching, repetitive finger movements, precision control, stooping, close visual work, lifting, and exchanging detailed spoken information.
Complete additional tasks as directed by a Supervisor or Manager.