Pharmacy Technician

AllHealth Network Careers•Littleton, CO

About The Position

The Pharmacy Technician assists the Pharmacist with daily pharmacy operations, including prescription processing, inventory management, medication preparation, and point-of-sale transactions. The role supports safe and accurate medication dispensing, provides exceptional customer service, and contributes to pharmacy initiatives that improve access to care. The position supports service excellence by responding promptly to patient needs, resolving or appropriately escalating concerns, and following up in a timely manner. It also involves developing competency across pharmacy functions, participating in cross-training, and identifying opportunities to improve efficiency, quality, and patient experience. The Pharmacy Technician helps expand pharmacy services through outreach and education, including informing staff and patients about pharmacy programs and participating in presentations and other educational activities. The role may also assist with staff training and onboarding, Meds-to-Beds services, courier coverage, Patient Assistance Programs, and billing activities, as needed and within scope of practice.

Requirements

High school diploma or GED.
At least 12 months of pharmacy experience.
Strong working knowledge of pharmacy operations, medication dispensing processes, and inventory management.
Strong customer service and interpersonal skills.
Effective verbal and written communication skills.
Knowledge of medical terminology and healthcare systems.
Basic mathematical and problem-solving skills.
Proficiency with pharmacy software, Microsoft Office applications, internet-based programs, and office equipment.
Ability to operate a multi-line telephone system.
Strong organizational skills and attention to detail and accuracy.
Ability to work independently and collaboratively as part of a team.
Reliability, professionalism, and accountability.
Ability to maintain confidentiality and comply with HIPAA regulations.
Ability to lift up to 15 pounds.

Nice To Haves

Current Pharmacy Technician Certification Board (PTCB) certification.
Current Colorado Pharmacy Technician registration, if applicable.
Experience in a retail, specialty, behavioral health, or integrated care pharmacy setting.
Bilingual skills.
Experience with third-party billing and insurance processing.

Responsibilities

Greet patients and provide prompt, professional customer service.
Process prescriptions accurately, including data entry, preparation, and dispensing support in accordance with state and federal regulations.
Maintain accuracy and attention to detail throughout prescription fulfillment.
Promote pharmacy programs and services to appropriate patients.
Manage inbound and outbound calls using professional telephone etiquette.
Manage will-call inventory and return unclaimed prescriptions to stock according to established procedures.
Maintain a clean, organized, and efficient work environment.
Accurately operate pharmacy software and point-of-sale systems.
Assist with training pharmacy staff on systems and workflows.
Order, receive, stock, and monitor pharmacy supplies and medications.
Remove expired or outdated medications and merchandise as directed.
Maintain HIPAA compliance and follow applicable confidentiality requirements.
Maintain accurate documentation and records.
Participate in staff meetings, trainings, supervision, and quality improvement initiatives.
Follow AllHealth Network policies, procedures, and safety standards.
Complete required Relias Learning and in-person trainings by established deadlines.
As needed and within scope of practice, assist with staff training and onboarding, Meds-to-Beds services, courier coverage, Patient Assistance Programs, and billing activities.