Pharmacy Technician - PRN - Evenings

Mercy•Springfield, MO

9d•Onsite

About The Position

The Pharmacy Technician III assists pharmacists in preparing, compounding, and dispensing medications and are accountable to the supervising pharmacist who is legally responsible for the care and safety of the patients served by the pharmacy. The Pharmacy Technician III follows applicable standards and federal, state & local laws and regulations for the care and safety of the customers and patients served. This position plays a vital role in supporting patient safety, medication accuracy, and exceptional customer service. The Pharmacy Technician III assists pharmacists in preparing, compounding, and dispensing medications. This team member is accountable to the supervising pharmacist, who is legally responsible for the care and safety of the patients served by the pharmacy. The technician performs advanced pharmacy functions, supports pharmacy technology systems, and contributes to process improvement initiatives while maintaining regulatory compliance and quality standards.

Requirements

High school diploma or equivalent required.
Minimum of three (3) years of hospital pharmacy experience or equivalent pharmacy experience required.
Active registration and good standing with the State Board of Pharmacy as a Pharmacy Technician required, or willingness to submit application for registration by the first day of employment.
Must complete fingerprinting and FBI background check requirements as applicable.
Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) required within six (6) months of hire.
Ability to function effectively in a variety of pharmacy roles and practice settings.
Advanced knowledge of pharmacy dispensing and standard compounding procedures.
Proficiency in sterile compounding practices, including hazardous medications and chemotherapy preparation, as applicable.
Experience troubleshooting automated pharmacy equipment and supporting pharmacy software applications.
Advanced knowledge of robotic dispensing systems and automated dispensing cabinets.
Proficiency with pharmacy automation technologies, workflow management systems, and pharmacy information systems.
Experience utilizing electronic health records (EPIC preferred) and electronic communication platforms.
Ability to interpret medical information, laboratory values, and related clinical data to support pharmacist review and patient care activities.
Knowledge of prescription adjudication, copay assistance programs, financial assistance processes, point-of-sale systems, inventory management, and medication ordering procedures, as applicable.
Strong customer service and patient interaction skills.
Ability to prioritize tasks and work efficiently under time constraints.
Capability to train, orient, and mentor new pharmacy team members.

Responsibilities

Medication Preparation & Dispensing: Enter and maintain accurate information in EPIC and other pharmacy systems. Retrieve, count, package, and prepare medications for pharmacist verification. Prepare and compound sterile preparations, including chemotherapy and hazardous medications, as applicable. Accurately fill medication orders and prescriptions in a timely manner. Ensure medications are prepared and dispensed in accordance with pharmacy standards and regulations.
Inventory & Medication Management: Receive, secure, stock, and maintain medication inventory. Order medications and pharmacy supplies as needed. Retrieve and process unused medications from patient care areas and pharmacy locations, issuing credits when appropriate. Monitor assigned areas for outdated medications and ensure compliance with quality assurance standards. Follow hazardous waste disposal procedures.
Patient & Customer Service: Deliver medications to patients, customer care areas, curbside locations, homes, or other approved destinations as required. Prepare medications for delivery or shipment. Conduct patient follow-up phone calls as appropriate for the role. Demonstrate outstanding customer service and professional communication at all patient and customer touchpoints.
Quality & Operational Excellence: Maintain cleanliness, safety, and proper sanitization of pharmacy equipment. Utilize sound judgment to prioritize patient and departmental needs. Participate in process improvement initiatives and medication use evaluations. Assist in collecting data for quality improvement projects. Attend department meetings, huddles, and training sessions.
Training & Team Support: Assist with orientation and training of new pharmacy technicians and coworkers. Serve as a resource for pharmacy team members regarding workflows, processes, and technology systems.
Orientation, Training, and Development: Complete department orientation and technician training programs. Successfully complete all hospital-required and department-specific education and competency requirements. Complete EPIC training and all assigned pharmacy competencies. Complete department-approved sterile compounding training as required.
Professional Expectations: Adhere to all organizational policies, procedures, and standards. Demonstrate professionalism, integrity, and exceptional customer service in all interactions. Communicate effectively across shifts and departments. Maintain a professional appearance, proper hygiene, and compliance with dress code and personal protective equipment requirements. Foster positive working relationships with patients, pharmacists, providers, and coworkers.