Pharmacy Technician

CVS Health•Watauga, TX
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service as an often-first point of contact for patients and customers. Technicians work as part of the pharmacy team, following standard operating procedures, pharmacy workflow practices, and effective communication standards while contributing to a safe and inclusive workplace. Once hired, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are satisfied. Technicians may also support additional patient health services, such as immunizations and point-of-care testing, when allowed by law and supported by the required training and certification. Where permitted, Technician Immunizers must complete additional licensure and training requirements and may prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. The position is part-time, with 29 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; the actual offer may depend on experience, education, geography, and other relevant factors. Eligible part-time colleagues may have access to benefits and programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not establish a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Be able to confirm prescription information and label accuracy.
  • Demonstrate friendly customer service, team orientation, active listening, and effective verbal and written communication.
  • Use mathematics to determine prescription quantities, days’ supply, and required bottle counts.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet the physical demands of the position, including extended periods upright, lifting or exerting force occasionally up to 20 pounds and frequently up to 10 pounds, and close visual acuity for detailed work.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide compassionate patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other market stores for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, when permitted and appropriately trained and certified.
  • Where permitted and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients about vaccines and refer questions to the pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Verify prescription information and label accuracy, assist patients and colleagues, communicate actively, use mathematical reasoning for prescription quantities and supplies, and resolve challenging interactions.
  • Perform the physical activities required for the role, including standing, lifting, scanning, bagging, reaching, repetitive finger movements, adjusting equipment, stooping, and visually inspecting small items.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility. The posting describes these as a range of benefits supporting colleagues’ physical, emotional, and financial well-being.
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