Pharmacy Technician

CVS Health•Cedar Hill, TX
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians work across pharmacy workstations, follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive, and engaging team environment. After starting, technicians must complete a company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until those requirements are satisfied, the Pharmacy Manager may restrict assigned duties. Depending on state law and required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and offsite clinic support. Where permitted, technicians may complete additional requirements to obtain Technician Immunizer status and support vaccine preparation and administration.

Requirements

  • Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, which may include age, education, and licensure or certification.
  • If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
  • Use and understand verbal and written communication with patients and colleagues; listen actively and ask appropriate questions.
  • Use math to solve problems such as calculating tablet quantities, days’ supply, and the number of bottles required to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch to grasp or place items; perform repetitive finger movements; adjust machines precisely; stoop and bend to move items; and maintain close visual acuity for tasks such as transcription, computer use, and inspection of small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
  • Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where permitted and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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