Pharmacy Technician

CVS Health•Wayne, PA

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and timely prescription fulfillment. The role involves working in a fast-paced retail pharmacy environment, maintaining professional and ethical standards, complying with applicable federal, state, and local laws and regulations, and protecting patient confidentiality. Technicians manage assigned pharmacy workstations and tasks while providing compassionate customer service. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy. Duties may initially be restricted until these requirements are satisfied. Technicians can then continue developing their clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. A high school diploma or equivalent is preferred but not required.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Demonstrate the ability to concentrate on tasks over time without distraction.
  • Demonstrate customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Use and understand verbal and written communication with customers and colleagues; listen attentively and ask questions as appropriate.
  • Use mathematical reasoning to solve problems, such as calculating a prescription’s days’ supply.
  • Recognize when a problem exists or may arise and choose an appropriate course of action in complex situations.
  • Meet the physical demands of the role, including sustained standing, walking between work areas, finger and hand movements, reaching, bending, stooping, speaking and hearing, close visual work, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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