Pharmacy Technician

CVS Health•Lake Worth, FL
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and excellent patient service. They follow company Standard Operating Procedures and pharmacy workflows, assist patients in person, at drive-thru, and over the phone, and contribute to a safe, inclusive, and engaging team environment. Technicians must complete the company training program and satisfy the registration, licensing, and certification requirements established by their State Board of Pharmacy; duties may be restricted until those requirements are met. Depending on state law and additional training and certification, Technicians may also support immunizations and other patient health care services. This is a part-time position with an anticipated schedule of 20 hours per week. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the State Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the State Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe and meet applicable registration, licensing, and certification requirements.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and accuracy in confirming prescription information and labels.
  • Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
  • Resolve challenging patient or colleague interactions by selecting an appropriate course of action.
  • Meet the physical demands of the role, including prolonged standing or mobility, reaching, repetitive finger movements, stooping, close visual acuity, and occasional lifting or exerting force up to 20 pounds; frequently lift or exert up to 10 pounds.
  • Accurately communicate and receive detailed information through spoken word and oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures and pharmacy workflows at workstations including production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Assist pharmacists in supporting and improving patient health, ensuring prescriptions are filled promptly, safely, and accurately.
  • Provide caring, personalized patient service in person, at drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted by law and supported by required training and certification.
  • If qualified as a Technician Immunizer, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and identify and respond appropriately to challenging patient or colleague interactions.
  • Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and visually inspecting or transcribing information.
  • Complete other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other benefit programs, with availability subject to eligibility.
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