Pharmacy Technician

CVS Health•Honolulu, HI

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing compassionate customer service. The role helps ensure patients’ medication needs are met and regulatory standards are followed, while maintaining ethical conduct and patient confidentiality. Technicians work in a fast-paced retail pharmacy environment and must comply with applicable federal, state, and local laws and regulations. New technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. Technicians can then build their clinical, technical, and insurance knowledge through available tools and training.

Requirements

Must be at least 16 years of age.
Licensure requirements vary by state.
Ability to concentrate on tasks over time without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills for interacting with customers and colleagues, including active listening.
Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
Ability to recognize problems and choose an appropriate course of action in complex situations.
Ability to meet the physical demands of the role, including prolonged standing, moving between work areas, fine motor tasks, reaching, bending, stooping, speaking and hearing, and close visual work.
Occasional lifting of up to 30 pounds, exerting up to 30 pounds of force occasionally and/or up to 10 pounds frequently.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred, but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
Help ensure patients’ medication needs and applicable regulatory compliance standards are met.
Provide caring service to patients and customers that meets or exceeds their expectations.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.