Pharmacy Technician

CVS Health•Albany, OR
•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and contribute to a safe, inclusive team environment. After starting in the role, Technicians must complete the company training program and satisfy state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties. Where permitted and with required training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. In states where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, safety monitoring, and supply management. This is a part-time position with 25 anticipated weekly hours. The typical pay range is $19.00–$29.00. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market when needed.

Requirements

  • Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including the ability to concentrate and quickly pivot between tasks.
  • Accurately confirm prescription information and labels to support patient safety.
  • Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients.
  • Use verbal and written communication effectively and demonstrate active listening.
  • Apply basic mathematical reasoning to prescription quantities and related calculations.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including extended periods upright, lifting and handling items, reaching, repetitive finger use, stooping, and close visual acuity.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently exert negligible force to move objects.
  • Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.
  • Availability to work store opening and closing shifts and weekends.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics where allowed and supported by required training and certification.
  • Where permitted, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, communicate effectively with patients and colleagues, listen actively, and respond appropriately to patient reactions and challenging interactions.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting small details.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefit and well-being programs, depending on hours worked and eligibility
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