Pharmacy Technician

CVS Health•Modesto, CA
•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. After starting in the role, technicians must complete the company training program and meet the registration, licensing, and certification requirements established by their State Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until these requirements are satisfied. Where permitted by law and supported by required training and certification, technicians may also provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizer duties may include vaccine preparation and administration, patient education and referral to the Pharmacist-on-duty, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies. This is a part-time position with 20 anticipated weekly hours. The typical pay range is $18.90–$28.90 per hour. The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. Physical demands include remaining upright for extended periods, handling and lifting items, reaching, repetitive finger movements, stooping, and close visual work. The position is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the State Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the State Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete the required company training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Demonstrate customer-service and team-orientation skills, including friendly assistance, awareness of patient reactions, and appropriate responses.
  • Use verbal and written communication effectively and practice active listening with patients and colleagues.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed for a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the role’s physical demands, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, close visual acuity, and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, where legally permitted and supported by required training and certification.
  • Where permitted, complete immunizer licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning to support prescription fulfillment, and resolve challenging interactions.
  • Perform physical tasks including remaining upright, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines, stooping, and close visual inspection.
  • Perform additional tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility
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