Pharmacy Technician

CVS Health • Copiague, NY

2d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, and applicable laws and professional standards, while contributing to a safe, inclusive, and effective pharmacy team. They complete required company training and meet state registration, licensing, and certification requirements; until those requirements are satisfied, some duties may be restricted by the Pharmacy Manager.

Depending on applicable law and required training, Technicians may provide additional health care services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

The position requires regular and predictable attendance, including nights and weekends, and may involve working at other stores in the market as business needs require. The role is full-time, with 40 anticipated weekly hours. The typical pay range is $19.00–$29.00 per hour; the actual offer depends on factors such as experience, education, and geography.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board does not mandate a minimum age, be at least 16 years old.
• If the state board does not mandate a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to help ensure patient safety.
• Actively seek ways to help people, interact in a friendly manner, notice and understand patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication with patients and colleagues, and practice active listening.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including extended periods upright, lifting and moving items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone, and offer immunizations and other services where appropriate.
• Resolve patient problems or escalate them as needed.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures.
• Help ensure patient safety, controlled-substance dispensing and recordkeeping compliance, and protection of patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics where allowed by law and supported by required training and certification.
• Where permitted and qualified as a Technician Immunizer, complete additional licensure and training requirements and prepare and administer vaccines.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health rules.
• Review and collect patient information and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Complete required training within the designated timeframe and perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED