Pharmacy Technician

Aptive • Dublin, GA

20d • Remote

About The Position

Aptive Resources is hiring a Certified Pharmacy Technician to support the Department of Veterans Affairs (VA) Meds by Mail (MbM) program at its Dublin, Georgia site. The role is remote and requires the employee to reside within 50 miles of the facility. Using VA-furnished equipment, the technician processes prescriptions, triages call center inquiries, and completes pharmacy clerical work for CHAMPVA beneficiaries and related program participants. A supervising VA pharmacist verifies all prescription entries.

This is a 12-month contract, with a possible extension of up to six months. Work is scheduled during MbM operational hours; hours are not guaranteed to reach 40 per week, and overtime is not authorized. The role requires a private, secure home workspace and reliable internet that supports secure VA connectivity. VA equipment must be safeguarded and returned upon separation.

Requirements

• Current, unrestricted pharmacy technician certification from PTCB (CPhT) or NHA (ExCPT).
• High school diploma or equivalent.
• Ability to read, understand, speak, and write English fluently.
• Computer proficiency for data entry, navigating pharmacy systems, and accurate documentation.
• Must reside within 50 miles of the VA Meds by Mail facility in Dublin, Georgia.
• Successfully complete VA background investigation and fingerprinting.
• Must be able to obtain and maintain VetPro credentialing (VHA Handbook 1100.19).
• Verification of not being listed on the HHS-OIG List of Excluded Individuals/Entities before starting and annually.
• Complete mandatory VA training, including annual HIPAA/privacy and information security training, and sign VA Rules of Behavior.
• Maintain a private, secure home workspace that prevents unauthorized access to protected health information.
• Have reliable home internet that supports secure VA connectivity.

Nice To Haves

• Retail, mail-order, or central-fill pharmacy experience.
• Pharmacy call center or customer service experience.
• Experience with VA systems (VistA/CPRS) or CHAMPVA/TRICARE prescriptions.

Responsibilities

• Enter prescription data accurately in VA pharmacy information systems.
• Review and process external (non-VA) prescriptions according to MbM standard operating procedures.
• Answer and triage call center inquiries from patients, caregivers, and provider offices.
• Communicate therapeutic change requests to provider offices.
• Educate patients and caregivers on proper medication use within the scope of technician certification.
• Complete clerical and documentation tasks accurately to meet MbM workload and quality standards.
• Follow HIPAA, Privacy Act, and VA information security requirements, and immediately report suspected privacy or security incidents.
• Work strictly within the scope of technician certification and applicable law; make no independent clinical decisions.
• Complete mandatory VA training, new-employee orientation, SOP training, and initial and annual competency assessments.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED