Pharmacy Technician

CVS Health•Chico, CA

About The Position

CVS Health Pharmacy Technicians help patients access and manage their medications while providing compassionate customer service in a retail pharmacy. They support the pharmacy team in promptly, safely, and accurately filling prescriptions and ensure medication needs and regulatory compliance standards are met. Technicians must follow professional and ethical standards, comply with applicable laws and regulations, and maintain patient confidentiality. The role involves managing assigned pharmacy workstations and tasks in a fast-paced environment. New technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are satisfied. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. This is a part-time role with 20 anticipated weekly hours. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner, recognizing customer reactions, and responding appropriately.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening and appropriate questioning.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action.
  • Ability to remain upright for sustained periods and move about on foot between work areas.
  • Ability to perform tasks primarily with fingers, extend hands and arms, bend at the waist, and stoop using the lower extremities and back muscles.
  • Ability to communicate spoken ideas and detailed instructions accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Occasional lifting of up to 30 pounds; ability to exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that exceeds expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge and expertise through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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