Pharmacy Technician

CVS Health•Garden Grove, CA

About The Position

CVS Health Pharmacy Technicians support the pharmacy team by helping fill patient prescriptions promptly, safely, and accurately while providing caring service to patients and customers. The role is performed in a retail pharmacy environment that maintains professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians are expected to demonstrate ethical conduct and protect patient confidentiality. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by a manager until these requirements are met. Technicians may then continue developing their clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. In select markets, collective bargaining agreement rules may apply.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy technician registration, licensing, and certification requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
  • Provide caring service that meets or exceeds customer expectations.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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