Pharmacy Technician

CVS Health • Highland Park, IL

21d

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and timely prescription filling. They work in a retail pharmacy environment, uphold professional and ethical standards, comply with applicable laws and regulations, and maintain patient confidentiality. The role involves managing assigned pharmacy workstations and tasks, providing compassionate customer service, and helping the pharmacy team meet regulatory and quality requirements.

New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted initially until those requirements are met. Technicians can then continue to develop clinical, technical, and insurance knowledge through available training and tools. Licensure requirements vary by state. In select markets, collective bargaining agreement rules may apply.

Requirements

• Must be at least 16 years of age.
• Meet applicable state pharmacy technician licensure requirements; requirements vary by state.
• Ability to concentrate on tasks over time without distraction.
• Customer-service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
• Mathematical reasoning, including calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing issues and selecting an appropriate course of action.
• Ability to remain upright for sustained periods and move about on foot between work areas.
• Ability to perform tasks involving fingers, extend hands and arms, bend at the waist, and stoop using the lower extremities and back muscles.
• Ability to communicate spoken ideas and instructions accurately and perceive sounds at normal speaking levels, with or without correction.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Ability to lift up to 30 pounds occasionally, exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently, and exert negligible force constantly to move objects.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
• Help ensure patients’ medication needs and regulatory compliance requirements are met.
• Provide caring service to patients and customers that exceeds expectations.
• Maintain ethical conduct and patient confidentiality.
• Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
• Develop clinical, technical, and insurance knowledge using available tools and training.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed