Pharmacy Technician

CVS Health • Tavares, FL

2d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians work as part of the pharmacy team, following standard operating procedures and best practices, communicating effectively, and contributing to a safe and inclusive culture.

After hire, technicians must complete the company training program and meet the registration, licensing, and certification requirements established by their state Board of Pharmacy. Until those requirements are met, the Pharmacy Manager may restrict assigned duties. Where permitted by law and supported by appropriate training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers complete additional licensure and training requirements and may help prepare and administer vaccines.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. It involves extended periods standing or being mobile, frequent handling and scanning of items, precise visual work, and occasional lifting of up to 20 pounds. The stated schedule is 40 hours per week and the position is full-time.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Look for ways to help people, interact in a friendly manner, recognize patients’ reactions, and respond appropriately.
• Use verbal and written communication to interact with patients and colleagues, including active listening.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and full or partial bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including remaining mobile and upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustment, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Accurately express and exchange detailed or important information verbally and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Serve patients at pick-up, drive-thru, and over the phone with empathy and genuine care, and offer immunizations and other services where applicable.
• Resolve patient problems or escalate them appropriately.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and appropriately trained and certified.
• Where permitted, complete additional requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
• Review and collect patient information and track and document applicable information for each patient.
• Monitor and manage vaccine supplies.
• Complete required training within the designated timeframe.
• Maintain regular and predictable attendance, including nights and weekends.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, subject to eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED