Pharmacy Technician

CVS Health•Midland, TX
•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They help pharmacy operations run smoothly and ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow pharmacy Standard Operating Procedures, best practices, and workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off. They contribute to a safe and inclusive culture through attentive service, effective communication, and genuine care. After hire, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are completed. Depending on state law and required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, adverse-reaction reporting, and vaccine-supply management. This is a part-time role with anticipated weekly hours of 29. Regular and predictable attendance, including nights and weekends, is required. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography. Benefits may be available depending on hours worked and eligibility.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Demonstrate the ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
  • Use verbal and written communication effectively, including active listening and conveying or receiving detailed instructions accurately.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including occasional lifting or exertion of up to 20 pounds and frequent lifting or exertion of up to 10 pounds.
  • Maintain regular and predictable attendance, including nights and weekends.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across other market locations to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures at each workstation to help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures for safe and accurate prescription fulfillment at production, pick-up, drive-thru, and drop-off workstations.
  • Create positive patient experiences by providing empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when allowed by law and supported by required training and certification.
  • For Technician Immunizer duties, complete additional licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical tasks including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; and visually inspecting small items or reading computer terminals.
  • Complete additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to eligibility.
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