Pharmacy Technician

CVS Health • Houston, TX

6d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company Standard Operating Procedures (SOPs), pharmacy workflow procedures, best practices, and applicable laws and professional standards. After starting, they must complete the company training program and satisfy the registration, licensing, and certification requirements established by their state Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until all requirements are met.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, where permitted by law and supported by required training and certification. Where permitted, a Technician Immunizer may prepare and administer vaccines after completing applicable licensure and training requirements. This role is part-time, with anticipated weekly hours of 20, and includes regular and predictable attendance, including nights and weekends. The posted typical pay range is $16.50–$25.00 per hour. The actual offer depends on factors such as experience, education, and geography.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements; these vary by state.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, switching between tasks as needed, and checking prescription information and labels for accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed for prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the role’s physical demands, including standing or remaining upright for extended periods, mobility, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Communicate and receive detailed spoken information accurately.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe, accurate prescription fulfillment.
• Assist Pharmacists in managing and improving patient health and help pharmacy operations run smoothly.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, develop clinical and technical knowledge, and remain flexible to scheduling and business needs, including traveling to other stores in the market when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• If supporting immunizations, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events as required; review and document patient information; and monitor and manage vaccine supplies.
• Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
• Perform duties as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED