Pharmacy Technician

CVS Health•Kansas City, MO
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and excellent patient service within retail locations. They follow company standard operating procedures and pharmacy workflow procedures across production, pickup, drive-through, and drop-off workstations, and communicate effectively with patients and colleagues. Technicians contribute to a safe, inclusive team culture and help patients access immunizations and other services, resolve or escalate concerns, and receive compassionate, personalized care. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are completed, duties may be restricted by the Pharmacy Manager. Depending on state law and required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and offsite clinic support. Where permitted, Technician Immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, respond to adverse reactions, document patient information, and manage vaccine supplies. The position is part-time, with 20 anticipated weekly hours. The listed availability is Monday through Friday, 4 p.m.–8 p.m.; Saturday, 9 a.m.–6 p.m.; and Sunday, 10 a.m.–6 p.m. All shifts are flexible. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. The application window is anticipated to close January 6, 2027.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete the required company training within the designated timeframe.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Demonstrate attention and focus, including concentrating on tasks, switching between tasks as needed, and confirming prescription information and label accuracy.
  • Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use mathematical reasoning for prescription quantities, days’ supply, and medication packaging calculations.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including standing or remaining upright for extended periods, handling items, reaching, repetitive finger movements, bending and stooping, visual inspection, and occasional lifting or exertion of up to 20 pounds.
  • Be able to accurately convey and receive detailed spoken instructions.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflows to support safe and accurate prescription fulfillment.
  • Provide compassionate, personalized service to patients at pickup, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and develop clinical and technical knowledge to better assist patients.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Provide additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when legally permitted and supported by required training and certification.
  • When permitted and qualified as a Technician Immunizer, complete required training and licensure, educate patients about vaccines and refer clinical questions to the pharmacist, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical and customer-facing duties, including confirming prescription and label accuracy, communicating with patients and colleagues, handling and moving items, and completing other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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