Pharmacy Technician

CVS Health•Chagrin Falls, OH

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing compassionate customer service. The role helps ensure patients’ medication needs are met, complies with applicable federal, state, and local laws and regulations, and maintains ethical conduct and patient confidentiality. Technicians manage assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet the registration, licensing, and certification requirements established by their State Board of Pharmacy. Duties may initially be restricted by the manager until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Duties may be subject to collective bargaining agreement rules in select markets.

Requirements

Must be at least 16 years of age.
Meet applicable state pharmacy technician licensure requirements; requirements vary by state.
Ability to concentrate on tasks without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
Mathematical reasoning, including calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
High school diploma or equivalent is preferred but not required.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent.

Responsibilities

Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription filling.
Help ensure patients’ medication needs and regulatory compliance standards are met.
Provide caring service to patients and customers, responding to their needs appropriately.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
Develop clinical, technical, and insurance knowledge through available tools and training.