Pharmacy Technician
About The Position
The Pharmacy Technician assists the pharmacist with the smooth operation of dispensing 340B, PAP, and NSC medications to Neighborhood Health patients at the Casey Clinic Contract Pharmacy. The role supports accurate, timely prescription fulfillment, inventory control, communication with providers and clinical staff, customer service, and administrative pharmacy operations. The technician is expected to uphold Neighborhood Health’s philosophy and mission, comply with pharmacy laws and quality and security standards, maintain confidentiality, and work effectively with the pharmacy team under pharmacist oversight.
Requirements
- Valid Pharmacy Technician License in the state of Virginia.
- One to two years of experience as a Pharmacy Technician, or a recommendation from a pharmacy training program instructor.
- Excellent interpersonal communication skills and ability to work effectively with a diverse workforce and client base.
- American Heart Association Basic Life Support (BLS) certificate.
- Ability to work in a team-based environment with oversight from the pharmacist.
- Ability to communicate clearly and concisely, make accurate mathematical calculations, maintain confidentiality, and deal professionally with patients and staff.
Nice To Haves
- Experience with information technology, electronic health records, and medical records, or strong comfort using computers and various software programs.
- Familiarity with culturally diverse populations and an interest in caring for underserved populations.
- Fluency in Spanish.
- Knowledge of patient assistance programs and Pharmacy Connection online software.
- Familiarity with common drug names and their functions.
Responsibilities
- Assist the pharmacist with filling prescriptions and accurately dispensing exact drug dosages in a high-paced environment.
- Maintain computerized patient profiles, accurately enter new prescriptions, and confirm that prescription orders are valid.
- Maintain pharmacy inventory by removing expired drugs, placing daily orders with a local distributor, verifying medication deliveries, and storing medications appropriately.
- Communicate daily with doctors and clinical staff through the electronic medical record regarding medication refills and order clarification issues.
- Help fulfill prescription orders promptly and provide friendly customer service in person and over the phone.
- Request refills from Novascripts and other patient assistance programs as needed.
- Perform assigned administrative tasks, including record-keeping, prescription filing, and document storage.
- Comply with security measures, quality standards, and applicable pharmacy laws and regulations.
- Work independently from general instructions when assigned tasks and collaborate efficiently with the team in day-to-day pharmacy operations.
- Communicate clearly and concisely in writing and verbally, including explaining services and pharmacy regulations to patients and families.
- Make accurate mathematical calculations and maintain confidentiality of work materials.
- Adapt to daily patient schedules and clinic needs, and interact tactfully and professionally with the public and staff in person and by telephone.
- Assist with developing, coordinating, and recommending workflow improvements in the program or section.
- Take on project lead roles as assigned to support department development and ad hoc needs.
- Perform additional duties and responsibilities as dictated by events and circumstances.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
