Pharmacy Technician

CVS Health•Sun City, AZ
•$17 - $27•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to caring service and a safe, inclusive workplace. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and complete a company training program and applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are complete. Depending on state law, training, and certification, Technicians may also provide health care services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, Technician Immunizers complete additional requirements, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a part-time role with 20 anticipated weekly hours. The stated pay range is $17.15–$27.15. The actual offer depends on factors such as experience, education, and geography. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not set a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training and applicable state registration, licensing, and certification requirements.
  • Demonstrate attention and focus, including the ability to concentrate, switch tasks, and confirm prescription information and label accuracy.
  • Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patient reactions.
  • Use verbal and written communication effectively with patients and colleagues, including active listening and accurately conveying and receiving detailed instructions.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and required bottles.
  • Identify challenging interactions and choose an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precise adjustments.
  • Meet the stated physical demands, including occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across the market in other locations to meet business needs.

Responsibilities

  • Follow company SOPs and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowable by law and supported by training and certification.
  • Where permitted, complete additional requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Where permitted, monitor for and respond to adverse reactions, report events as required, collect and document patient information, and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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