Pharmacy Technician

CVS Health•Conyers, GA

6d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, prompt prescription fulfillment and compassionate service to patients and customers. They assist the pharmacy team across pharmacy workstations, including production, pick-up, drive-thru, and drop-off, following company procedures and communicating effectively. Technicians are expected to contribute to a safe, inclusive, and engaging team culture and provide personalized assistance, resolve or escalate patient concerns, and promote available health services. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are met, duties may be restricted by the Pharmacy Manager. Depending on state law and required training, they may provide additional services such as immunizations, point-of-care testing, and offsite clinic support. Where permitted, Technician Immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. It is a part-time position with 20 anticipated weekly hours. The stated pay range is $16.50 to $25.00 per hour; the actual offer depends on factors including experience, education, and geography. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If the state board does not specify a minimum age, be at least 16 years old.
If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe.
Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Help people in a friendly manner, notice and appropriately respond to patient reactions, and work as part of a team.
Use verbal and written communication with patients and colleagues, including active listening and asking appropriate questions.
Use mathematical reasoning for prescription tasks such as calculating quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; adjusting machines precisely; and performing close-vision tasks.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
Provide empathetic, personalized patient service in person and over the phone; offer immunizations and other services where applicable; and solve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information and track and document information for applicable patients.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.