Pharmacy Technician

CVS Health•Ann Arbor, MI

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, accurate, and timely filling of prescriptions and providing caring service. They work in a retail pharmacy environment that upholds professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians help ensure medication needs and regulatory requirements are met and maintain patient confidentiality. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy the registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. A manager may initially restrict duties until those requirements are met. Technicians can then build their clinical, technical, and insurance knowledge through available tools and training. The position may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy technician licensure requirements.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide compassionate, customer-focused service to patients and customers.
  • Maintain ethical conduct and patient confidentiality.
  • Complete required pharmacy training and satisfy applicable state registration, licensing, and certification requirements.
  • Use available tools and training to develop clinical, technical, and insurance knowledge.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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