Pharmacy Technician

CVS Health • Auburn, CA

13d • $19 - $29 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers, and contribute to caring, personalized service. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, applicable laws and regulations, and safety and privacy requirements. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

Where permitted and supported by required training and certification, Technicians may provide additional health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technicians who obtain Technician Immunizer status may help prepare and administer vaccines, educate patients and refer vaccine questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a part-time position with 20 anticipated weekly hours.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Concentrate on tasks over time and shift quickly between tasks while ensuring prescription information and labels are accurate.
• Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patients.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use mathematics to determine prescription quantities and supplies.
• Assess challenging interactions and choose an appropriate response.
• Meet the role’s physical demands, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision machine adjustments, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other market stores to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• When supporting immunizations, complete applicable licensure and training requirements; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, focus on tasks, and pivot between tasks to meet patient and business needs.
• Help patients in a friendly manner, notice and respond appropriately to their reactions, communicate effectively with patients and colleagues, and use active listening.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED