Pharmacy Technician

CVS Health•Sainte Genevieve, MO
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and an exceptional patient experience in retail pharmacy locations. They help pharmacy operations run smoothly by following company standard operating procedures and workflow practices, communicating effectively, and providing empathetic, personalized service to patients and customers. Technicians complete company training and meet applicable state registration, licensing, and certification requirements; until requirements are satisfied, the Pharmacy Manager may restrict their duties. The role includes supporting prescription fulfillment at production, pick-up, drive-thru, and drop-off workstations; assisting with basic inventory activities; and complying with applicable laws, regulations, professional standards, ethical principles, and company policies, including those concerning controlled substances and patient privacy. Where allowed by law and supported by required training and certification, technicians may provide additional health services such as immunizations and point-of-care testing, including work at offsite clinics. Technician immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. This is a full-time position with 40 anticipated weekly hours. The stated typical pay range is $16.50–$25.00 per hour; actual offers may depend on experience, education, geography, and other factors. The role requires regular and predictable attendance, including nights and weekends, flexibility to travel to other stores in the market as needed, and the ability to complete required training within the designated timeframe. The work includes extended periods of standing or mobility, handling and lifting items, repetitive hand and finger activities, reaching, stooping, and close visual tasks. The role is eligible for benefits, subject to eligibility.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If state pharmacy rules do not set a minimum age, be at least 16 years old.
  • If state pharmacy rules do not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-specific technician registration, licensure, and national certification requirements as applicable.
  • Ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to support patient safety.
  • Friendly, helpful customer service and the ability to understand and respond appropriately to patients’ reactions.
  • Verbal and written communication skills to interact with patients and colleagues; active listening skills.
  • Ability to use mathematics for prescription calculations, such as tablet quantities, days’ supply, and bottle quantities.
  • Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; manipulate items and machines precisely; stoop and bend; and perform close visual tasks.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Ability to accurately convey detailed spoken instructions and receive detailed information through oral communication.
  • Regular and predictable attendance, including nights and weekends.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic and personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to an effective team, receive feedback, and seek opportunities to develop clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics, when allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events as required by public health rules.
  • Review and collect patient information and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility
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