Pharmacy Technician

CVS Health•Sacramento, CA
•$19 - $29

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, timely prescription fulfillment and excellent patient service in retail locations. They assist patients and customers as an initial point of contact, follow standard operating procedures and pharmacy workflow practices, and help ensure smooth pharmacy operations. Technicians are expected to demonstrate empathy, communicate effectively, and contribute to a safe, inclusive, and engaging team culture. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on state law and required training and certification, Technicians may also support immunizations and other health services, including point-of-care testing and offsite clinics. Where permitted, immunization support may include completing additional licensure and training, educating patients and referring clinical questions to the Pharmacist-on-duty, responding to and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies. This is a part-time role with 20 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The listed pay range is $18.90–$28.90 per hour. The position may require travel to other stores in the market based on business needs. Eligible part-time benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
  • If the state board does not specify a minimum age, be at least 16 years old.
  • If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required training within the designated timeframe.
  • Demonstrate concentration, task switching, and the ability to verify prescription information and label accuracy.
  • Provide friendly assistance, understand patient reactions, and respond appropriately.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and required bottles.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the role’s physical demands, including prolonged standing or mobility, lifting and handling items, reaching, repetitive finger movements, precise machine adjustment, stooping, and close visual acuity.
  • Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off areas to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and by phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Complete permitted inventory tasks as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and appropriately trained and certified.
  • Where permitted, complete the additional requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events according to public health requirements.
  • Review and collect patient information and maintain applicable patient documentation.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical and service-related duties, including remaining mobile and upright, handling and scanning items, reaching and stooping, using fingers repetitively, adjusting machines precisely, reading and transcribing information, and communicating detailed information accurately.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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