Pharmacy Technician

CVS Health•Minot, ND
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in retail locations by helping deliver safe, timely, accurate prescription fulfillment and caring patient service. They assist with pharmacy operations, follow standard operating procedures and workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging workplace. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until requirements are satisfied. The role may include supporting patient health services such as immunizations and point-of-care testing when permitted by law and supported by the required training and certification. Where allowed, a Technician Immunizer may prepare and administer vaccines, educate patients, refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. The position requires regular, predictable attendance, including nights and weekends, and flexibility to work at the home store or other market locations as business needs require. The work involves extended periods of standing or mobility, handling and scanning items, reaching, repetitive finger movements, precise visual tasks, and occasional lifting of up to 20 pounds. The anticipated schedule is 40 hours per week. The posted pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not set a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the location.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication effectively with patients and colleagues, including active listening and conveying detailed spoken instructions accurately.
  • Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; visual acuity for reading and inspection; and occasional lifting or exertion of up to 20 pounds.
  • Receive detailed information through oral communication and express or exchange ideas accurately.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off areas to fulfill prescriptions safely and accurately.
  • Provide caring patient service in person and over the phone, including responding to patient concerns or escalating problems when appropriate.
  • Offer immunizations and other services at the register and over the phone, where applicable.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, and privacy.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, when allowed by law and supported by required training and certification.
  • If serving as a Technician Immunizer, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy to support patient safety.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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