Pharmacy Technician

The Kroger Co. • Piqua, OH

9d

About The Position

The Pharmacy Technician provides exceptional customer service and supports patient health and wellness through services permitted by state and federal law. The role promotes a safe, clean, inclusive environment and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

The Pharmacy Technician performs pharmacy operations such as prescription reception, data entry, adjudication, dispensing support, billing, inventory ordering and management, and handling deliveries. The technician assists the pharmacist with responsibilities that do not require professional pharmacist judgment, protects confidential information under HIPAA, and supports company health and wellness initiatives. The role also includes customer service, safety and sanitation compliance, cash register and payment handling, and maintaining clean, organized work areas.

The position requires the ability to work cooperatively in a fast-paced, sometimes stressful environment; manage conflict constructively; follow directions; seek assistance when needed; and support minors, people with special needs, and older adults. Essential job functions must be performed with or without reasonable accommodation.

Requirements

• High school diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.
• Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

• Any previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
• Perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain departmental standards by keeping workstations and customer waiting areas clean and organized.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to ensure value for the customer and company.
• Answer the phone, triage calls, and respond to inquiries as appropriate.
• Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink.
• Operate the cash register and handle electronic fund transactions, cash, and checks according to company policies.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing steps.
• Assist the pharmacist with responsibilities that do not require professional pharmacist judgment.
• Follow HIPAA regulations and company policies regarding protected information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED