Pharmacy Technician

CVS Health•Henderson, NV

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while providing compassionate service in a retail pharmacy setting. The role supports the team in filling prescriptions promptly, safely, and accurately, meeting regulatory requirements, maintaining patient confidentiality, and following applicable federal, state, and local laws. Technicians are expected to uphold high professional and ethical standards and CVS Health’s values of accountability, caring, collaboration, innovation, and integrity. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. A manager may restrict a new technician’s duties until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. In select markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where allowed by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements, which vary by state.
  • Ability to concentrate on a task over a period of time without being distracted.
  • Customer service orientation, including proactively helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills to interact with customers and colleagues; ability to listen actively and understand information.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong and choosing an appropriate course of action.
  • Physical ability to remain upright for sustained periods, move between work areas, work with fingers, extend arms, bend, and stoop.
  • Ability to communicate spoken instructions accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
  • Ability to occasionally lift or exert up to 30 pounds, and frequently exert up to 10 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Provide caring service that meets or exceeds customer expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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