Pharmacy Technician

CVS Health • Holly Springs, NC

13d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, and timely prescription fulfillment and excellent patient service. They follow company Standard Operating Procedures and pharmacy workflow practices across workstations such as production, pick-up, drive-thru, and drop-off. Technicians interact with patients and colleagues with empathy, genuine care, and effective communication, helping create a safe and inclusive environment. They complete required company training and meet applicable state registration, licensing, and certification requirements; until requirements are met, the Pharmacy Manager may restrict duties.

Technicians help manage pharmacy operations, perform basic inventory activities as permitted by law and directed by pharmacy leadership, and comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies. Additional patient services may include immunizations, point-of-care testing, and staffing offsite clinics when permitted by law and supported by required training and certification. Where permissible, technicians may obtain Technician Immunizer status and assist with vaccine preparation and administration, patient education and referrals, adverse-reaction monitoring and reporting, patient documentation, and vaccine supply management.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as needed. It is part-time, with 29 anticipated weekly hours. The pay range is $16.50–$25.00 per hour. Eligible part-time colleagues may have access to benefits and programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state board requirements do not specify a minimum age, be at least 16 years old.
• If state board requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate concentration, task-switching, and attention to prescription information and label accuracy.
• Demonstrate customer-service and teamwork skills, including friendly assistance and appropriate responses to patient reactions.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use mathematical reasoning to calculate prescription quantities and days' supply.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role's physical demands, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movement, precision control, stooping, and close visual work; and lifting or exerting force as described in the posting.
• Communicate spoken information and receive detailed oral instructions accurately.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide compassionate, personalized service to patients in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics when legally permitted and appropriately trained and certified.
• Where permitted, complete additional licensure and training for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; perform calculations such as tablet quantities and days' supply; and address patient or colleague problems using appropriate judgment.
• Perform the physical and communication tasks required for the role and carry out additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues' physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED