Pharmacy Technician

CVS Health • Allen Park, MI

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients as a frequent first point of contact, and contribute to a caring, inclusive, and safe pharmacy experience. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and CVS policies for patient safety, controlled substances, and privacy. After starting, they must complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are complete.

Technicians may support additional health services, such as immunizations, point-of-care testing, and offsite clinics, when permitted by law and supported by required training and certification. Where permitted, Technician Immunizers may complete additional licensure and training, prepare and administer vaccines, educate patients and refer vaccine questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training on time. It involves sustained standing and mobility, handling and scanning items, reaching, repetitive finger movements, bending and stooping, close visual work, and occasional lifting or exertion of up to 20 pounds. This is a part-time position with an anticipated schedule of 20 hours per week. The stated hourly pay range is $16.50–$25.00, with the actual offer depending on factors such as experience, education, and geography.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Maintain regular and predictable attendance, including nights and weekends.
• Concentrate over time and pivot between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy.
• Provide friendly assistance, recognize patient reactions, and respond appropriately.
• Use verbal and written communication and active listening with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, mobility, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide compassionate and personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures.
• Support additional patient health services, such as immunizations, point-of-care testing, and offsite clinics, when legally permitted and properly trained and certified.
• Where permitted and qualified as a Technician Immunizer, complete additional training and licensure requirements, prepare and administer vaccines, educate patients and refer questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning, and help resolve patient or colleague concerns.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED