Pharmacy Technician Overnight

CVS Health•Honolulu, HI

6d•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; until requirements are completed, the Pharmacy Manager may restrict their duties. Technicians may provide additional patient health care services, including immunizations and point-of-care testing, when permitted by law and supported by the necessary training and certification. Where permitted, technicians may qualify as Technician Immunizers after completing applicable training and licensure requirements. The position requires regular, predictable attendance, including nights and weekends, and may involve working at other stores in the market as business needs require.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Complete required training within the designated timeframe.
Attend work regularly and predictably, including nights and weekends.
Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to help ensure patient safety.
Provide friendly assistance, understand patients’ reactions, and respond appropriately.
Use and understand verbal and written communication with patients and colleagues; listen actively and ask questions as appropriate.
Use math to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the physical demands of the role, including prolonged standing or upright mobility, lifting and exerting force, reaching, repetitive finger use, precision control, stooping, and close visual acuity.
Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off areas to fill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and appropriately trained and certified.
Where permitted, complete additional training and licensure requirements for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information, and track and document information for applicable patients.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform assigned physical tasks, including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting items or information.
Complete additional tasks as directed by a Supervisor or Manager.