Pharmacy Technician

CVS Health•Phoenix, AZ

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, accurate, and prompt filling of prescriptions while providing compassionate service. The role operates in a retail pharmacy environment and follows high professional and ethical standards, maintains patient confidentiality, and complies with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. A manager may restrict duties until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may vary by state and location; in select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable to the state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills, including active listening and communicating accurately with customers and colleagues.
  • Mathematical reasoning, including using math to calculate a prescription's days' supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the pharmacy team.
  • Help fill patient prescriptions promptly, safely, and accurately.
  • Provide caring service to patients and customers and respond to their needs.
  • Ensure medication needs and regulatory compliance standards are met.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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