Pharmacy Technician

CVS Health•Charlotte, SC

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing compassionate service to patients and customers. The role helps ensure medication needs and regulatory compliance standards are met, maintains patient confidentiality, and follows applicable professional and ethical standards and federal, state, and local laws. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy state-specific registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are completed. Technicians can then continue building clinical, technical, and insurance knowledge through available tools and training. The position requires working in a fast-paced pharmacy environment and may be subject to collective bargaining agreement rules in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Ability to meet the physical demands described, including standing and moving about for sustained periods, finger dexterity, reaching, bending and stooping, speaking and hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge and expertise through available tools and training.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits, depending on hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.
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