Pharmacy Technician

CVS Health • Newark, OH

9d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and help create a safe, inclusive environment where patients and colleagues feel valued.

After starting, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until all requirements are met, the Pharmacy Manager may restrict duties. Depending on state law, training, and certification, technicians may also assist with immunizations, point-of-care testing, and offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at the home store or other stores in the market as business needs require.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks and quickly switch between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly assistance, recognize and respond appropriately to patient reactions, and communicate effectively with patients and colleagues using verbal and written communication and active listening.
• Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Be able to remain upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; control precision when adjusting machines; stoop and bend; and perform close-vision tasks.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Accurately convey detailed spoken instructions and receive detailed oral information.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted inventory tasks as directed, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other market stores for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, when legally permitted and appropriately trained and certified.
• Where permitted, complete immunizer licensing and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Use attention, communication, customer-service, mathematical, and problem-resolution skills to support patients, colleagues, accurate prescriptions, and business needs.
• Perform the physical activities required for the role, including standing, lifting, reaching, repetitive finger movements, stooping, visually inspecting small items, and handling items with precision.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED