Pharmacy Technician

CVS Health•Houston, TX
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and customer service in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients at pickup, drive-thru, and by phone; and work as part of the pharmacy team by following standard operating procedures and communicating effectively. Technicians demonstrate care and contribute to a safe, inclusive environment while supporting pharmacists in managing and improving patient health. After starting, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until requirements are complete, the Pharmacy Manager may restrict duties. Depending on state law, training, and certification, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines, educate and refer patients, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time role with 20 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. The position requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as business needs require.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
  • Communicate verbally and in writing with patients and colleagues, and use active listening skills.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Be able to identify challenging interactions and choose an appropriate course of action.
  • Meet the role’s physical demands, including extended periods upright, lifting, scanning and bagging items, reaching, repetitive finger work, stooping, and close visual acuity.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects using negligible force.
  • Accurately convey detailed spoken instructions and receive detailed information orally.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Serve patients at pickup, drive-thru, and by phone with empathy and personalized care; offer immunizations and other services; and resolve or escalate patient problems.
  • Complete permitted inventory tasks as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when permitted by law and supported by required training and certification.
  • Where permitted, complete requirements for Technician Immunizer status; prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, provide friendly assistance, respond appropriately to patients, communicate effectively, use math to support prescription filling, and identify and resolve challenging interactions.
  • Perform the physical tasks required for the role, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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