Pharmacy Technician

CVS Health • Martinsburg, WV

18d

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, timely, and accurate filling of prescriptions and meeting medication needs and regulatory compliance standards. They provide compassionate customer service, maintain patient confidentiality, follow professional and ethical standards, and comply with applicable federal, state, and local laws. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment while supporting the pharmacy team.

New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet state-specific registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Some markets may have applicable collective bargaining agreement rules. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation provisions.

Requirements

• Must be at least 16 years of age.
• Meet applicable state licensure requirements; requirements vary by state.
• Ability to concentrate on tasks over time without distraction.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills for interacting with customers and colleagues.
• Active listening skills, including giving others full attention, understanding their points, asking questions as appropriate, and avoiding inappropriate interruptions.
• Mathematical reasoning, such as calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action.
• Ability to remain upright and move about on foot for sustained periods and between work areas.
• Ability to work primarily with fingers, extend hands and arms, bend at the waist, and stoop while using the lower extremities and back muscles.
• Ability to convey spoken ideas and detailed instructions accurately and perceive normal speaking-level sounds, with or without correction.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Ability to occasionally lift or exert up to 30 pounds, frequently exert up to 10 pounds, and constantly move objects with negligible force.

Nice To Haves

• High school diploma or equivalent (preferred but not required).
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support the team.
• Help fill patient prescriptions promptly, safely, and accurately.
• Help ensure patients’ medication needs and regulatory compliance standards are met.
• Provide caring service to patients and customers that meets or exceeds expectations.
• Maintain patient confidentiality and demonstrate ethical conduct.
• Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
• Continue building clinical, technical, and insurance knowledge through available tools and training.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed