Pharmacy Technician

Kroger•Commerce City, CO

20d

About The Position

Provide exceptional customer service and support patients’ health and wellness through services and experiences permitted by state and federal law. Treat customers and employees fairly and ethically, maintain a safe, clean, and inclusive environment, and provide appropriate products, services, and care with fair and accurate pricing. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Technician supports pharmacy operations, assists the pharmacist with responsibilities that do not require professional judgment, and helps ensure accurate and efficient reception, data entry, adjudication, and product dispensing. The role also involves maintaining inventory, completing billing and register transactions, following safety and privacy requirements, and keeping work areas organized.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Any previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards by keeping work stations and customer waiting areas clean and organized.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to ensure value for the customer and the company.
Answer phone calls, triage calls, and respond to inquiries as appropriate.
Follow company guidelines for accepting and tendering vendor coupons, cash-shortage limits, and shrink guidelines.
Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and check transactions.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.
Follow HIPAA regulations and company privacy policies.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.