Pharmacy Technician

CVS Health • Stephenville, TX

7d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team environment. After starting, they must complete the company training program and satisfy registration, licensing, and certification requirements established by their state Board of Pharmacy. A Pharmacy Manager may restrict duties until those requirements are met.

Technicians may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification. Where permitted, immunizer duties include obtaining required licensure and training, preparing and administering vaccines, educating patients and referring vaccination questions to the Pharmacist-on-duty, monitoring and responding to adverse reactions, documenting patient information, and managing vaccine supplies. The role is part-time, with anticipated weekly hours of 29.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the work location.
• Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Ability to provide friendly customer service, recognize and understand patient reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues; use active listening and understand detailed spoken instructions.
• Ability to perform pharmacy-related mathematical calculations, such as determining tablet quantities, days’ supply, and bottle quantities.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, bag, reach, stretch, perform repetitive finger movements, extend arms and hands, make precise adjustments, stoop, and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pickup, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and appropriately trained and certified.
• Where permitted, complete immunizer licensing and training requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions; report adverse events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED