Pharmacy Technician

CVS Health • Kings Park, NY

14d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow company standard operating procedures and pharmacy workflows, communicate effectively, contribute to a safe and inclusive team culture, and complete a rigorous company training program. They must satisfy applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until those requirements are completed.

The role may include supporting immunizations and other patient health care services, such as point-of-care testing and offsite clinics, where permitted by law and supported by required training and certification. Pharmacy Technicians who support immunizations must complete the additional requirements for Technician Immunizer status. This is a part-time position with 29 anticipated weekly hours. The stated typical pay range is $19.00–$29.00 per hour; actual offers depend on factors including experience, education, and geography.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate concentration, attention to detail, and the ability to switch tasks quickly to meet patient and business needs.
• Demonstrate customer service and teamwork skills, including friendly assistance, awareness of patient reactions, and appropriate responses.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning for tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the physical demands described for the position, including extended periods upright, reaching, repetitive finger work, stooping, close visual acuity, and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide positive patient experiences through empathetic, personalized service in person, at drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where legally permitted and supported by required training and certification.
• When supporting immunizations, complete additional licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information and document applicable details; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, respond appropriately to patient needs, communicate effectively, use mathematical reasoning in prescription-related tasks, and resolve challenging patient or colleague interactions.
• Perform the physical tasks of the position, including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines, stooping, and close visual work.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED