Pharmacy Technician

CVS Health • South Boston, MA

1d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help pharmacy teams provide safe, accurate, and timely prescription fulfillment and compassionate service. They assist patients and customers in person, at pickup and drive-thru, and over the phone, while following standard operating procedures, workflow practices, and applicable legal and ethical requirements. Technicians contribute to a safe, inclusive, and engaging team culture and complete the required company training and any state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all requirements are met.

Depending on state law, training, and certification, technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. Technician immunizer duties may include preparing and administering vaccines, educating patients and referring vaccination questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies.

This is a part-time role with anticipated hours of 20 per week. The typical pay range is $17.00–$27.00 per hour. Actual pay depends on factors such as experience, education, and geography. Eligible part-time colleagues may have access to benefits and programs based on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements for age, education, licensure, and certification.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including the ability to concentrate, switch tasks, and verify prescription information and label accuracy.
• Demonstrate customer-service and teamwork skills, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger movements; precision control; close visual acuity; and lifting or exerting force as described in the posting.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow practices at each workstation to support safe and accurate prescription fulfillment.
• Support pharmacy workflows in production, pickup, drive-thru, and drop-off areas.
• Provide empathetic, personalized patient service in person and over the phone; offer immunizations and other services where permitted, and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and privacy and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinic support, when legally permitted and appropriately trained and certified.
• If serving as a Technician Immunizer, complete required licensure and training; support vaccine preparation and administration; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and report adverse reactions; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, perform calculations needed for prescription dispensing, and address patient or colleague issues using sound judgment.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED