Pharmacy Technician

CVS Health • Elkview, WV

13d • $16 - $24 • Onsite

About The Position

At CVS Health, Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians work as part of the pharmacy team, follow Standard Operating Procedures and best practices, and communicate effectively to contribute to a safe, inclusive environment.

After starting, Technicians must complete a company training program and meet registration, licensing, and certification requirements under their state’s Board of Pharmacy guidelines. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Where permitted by law and supported by appropriate training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and offsite clinics. Technician Immunizers complete additional requirements, support vaccine preparation and administration, educate and refer patients, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate the ability to concentrate and shift between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy.
• Provide friendly assistance, understand patient reactions, and respond appropriately.
• Use verbal and written communication and active listening with patients and colleagues.
• Use mathematical reasoning to determine quantities, days’ supply, and bottle requirements for prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Meet the role’s physical demands, including remaining upright for extended periods; lifting, scanning, and bagging; reaching and stooping; repetitive finger work; precise machine adjustment; close visual acuity; and lifting or exerting force up to the stated limits.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service at pick-up, drive-thru, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where permitted and appropriately trained and certified.
• Where permissible as a Technician Immunizer, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Attend to prescription information and label accuracy, provide customer service, communicate effectively, use math to support prescription fulfillment, and resolve challenging interactions.
• Perform the physical activities required for the role, including standing or remaining upright for extended periods, handling and moving items, reaching, repetitive finger movements, precision control, stooping, and close visual work.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED