Pharmacy Technician

CVS Health • Watsonville, CA

5d • $19 - $29 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and customer service in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, follow pharmacy workflows and company procedures, and provide caring service to patients. Technicians work as part of the pharmacy team, communicate effectively, and contribute to a safe, inclusive environment. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted until those requirements are met.

The role may include supporting immunizations and other patient health services where permitted by law and supported by required training and certification. Technician immunizers must complete additional state-required licensing and training before preparing or administering vaccines.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state requirements do not set a minimum age, be at least 16 years old.
• If state requirements do not set a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training and applicable state registration, licensing, and certification requirements.
• Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication effectively, including active listening.
• Apply math to pharmacy tasks such as calculating quantities, days’ supply, and the number of bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the role’s physical demands, including standing and remaining mobile for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person, at pickup and drive-thru, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where legally permitted and appropriately trained and certified.
• For technician immunizer duties, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the pharmacist on duty; monitor and respond to adverse reactions and report events as required; review and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED